"Tony, the tips you gave all of us will be a tremendous asset for years to come."

Don Bertrum
Project Manager
Maritz Performance Improvement Co.

Click on each of these winning "Like a Pro" topics for a more in-depth discussion of each program.

Negotiate Like A Pro

Coach Like A Pro

Present Like A Pro

Lead Like A Pro

Sell Like A Pro

Manage Difficult People Like A Pro

Prioritize Like A Pro

Serve Customers Like A Pro

Manage Stress Like A Pro

Tony Ruesing's Keynote and Consulting Topics

Why is Win /Win Negotiation dangerous to your health?

Negotiate Like A Pro

Negotiation is a higher form of communication. In today’s highly competitive world, it is extremely important to develop negotiation skills. Whether you are negotiating for a salary increase, a new job or for an important piece of business within your job, the ability to negotiate is invaluable. It can be as simple as putting weekend plans together or positioning a client for a lucrative contract. In every negotion there is a winner. In succesful negotiations both sides feel as though they have won. As this is referred to as win/win negotiation, it is important to realize that both sides are not necessarily going to win equally. This program will help you sort through the things that work and things that create disaster in negotiation.

Can a coaching approach to management really work as the “mystery” motivator?

Coach Like A Pro

Forward-thinking managers have discovered that the same skills sports coaches use to create winners in athletics also work in a business setting. Tony explores ways to plan and strategize to achieve the kind of results that impact the bottom line. It's a step by step approach to producing a team leader game plan that ensures you'll reach your goals and objectives.  

Can the management of a stressful life be more than a definite maybe?

Manage Stress Like A Pro

When asked to make a presentation, do you jump at the chance or jump ship?

Present Like A Pro

The element that distinguishes a solid communicator from an ordinary communicator is the ability to make presentations. Many people know how to create a tolerable presentation, not everyone knows how to utilize their talents to their full potential. Businesses pay big money to people who have the ability to think on their feet. In this high-impact session you will learn how to bring out your best and gain the respect of your peers. You will get solid information that will help you capture the hearts and minds of your listeners.

Along with the capability to handle troubles, times, and trials, what are the attributes of a great leader?

Lead Like A Pro

Leadership is a certain set of characteristics that set some people apart from others. The true leader empowers others and makes it look effortless to do what they do. This program provides the fundamentals of leadership and offers valuable information which can help shape your leadership style.

What is the difference between the discomfort of being sold and the joy of making a good buy?

Sell Like A Pro

Selling takes on a whole new meaning when the emphasis is on being a problem solver for the customer. When sales people focus on their product rather than the customer's need, they do both the customer and themsleves a disservice. Tyhere are several unique elements that must occur in sequence and when done properly make the selling process more manageable and therefore more successful more often.

How can yes be the answer to the question, “Can’t we all just get along”?

Manage Difficult People Like A Pro

If we're truly honest, all of us are someone's difficult person. This program allows you to wade through the myths about managing difficult people and takes you right to the core of managing this kind of sitation more effectively. People can be difficult for what seems like many reasons and yet there is one underlying factor that governs most difficult behavior. With that key, you can unlock a skill set that makes managing difficult people much easier.

If you are not working on your priorities, then who’s priorities are you working on?

Prioritize Like A Pro

Prioritizing is defining what matters most and then acting in a way to insure that what matters is being given attention. Getting a handle on priorities is getting a handle on your life. It unleashes creativity and taps resources that have been there all along but because of felling overwhelmed have not been allowed to surface. This program goes deep into tools and strategies you can use to more readily identify your highest priorities.

Are delighted customers a category or a results oriented service approach bonus?

Serve Customers Like A Pro

Customer service in today's world requires a focused disciplined approach. Without it organizations can survive but not necessarily generate the kind of revenue that creates unparallelled success. This program will walk you through a step-by-step approach for structuring your organization for continued growth and achievement.